Check a request before you act
If someone contacts you about funding in our name, take time to verify who they are. Use the contact details published on this website rather than relying only on the details in an unexpected message.
Verify the organisation
Check our legal name, registered address and relevant company or regulatory details in the Legal Notice. Verify the provider named in any proposed finance agreement separately. A logo or an official-looking document is not proof of authorisation.
Protect your account information
We do not ask for your online banking password, card PIN or one-time banking access codes. Do not share these with anyone claiming to handle a loan or grant application.
Check requests for money
Any legitimate fee for our service must be described in the applicable written terms before you agree to it. We do not ask you to pay an unexplained "release fee" to obtain a guaranteed loan or grant. Verify the beneficiary and invoice using our published contact details before making a payment.
Use the correct document channel
Only upload confidential documents through the instructed protected process. If a person asks you to move the conversation to an unfamiliar website or personal account, contact us to verify the request first.
Report suspicious contact
Send the sender's details and a description of the message to [email protected]. Do not include passwords or access codes. If you have already sent money or disclosed banking credentials, contact your bank promptly and report the matter to the appropriate authorities.
Need to verify a request?
If you are unsure whether a communication is genuinely from Avencrest Capital, contact us directly using the details on this website.